COVID-19: EXISTING CLIENTS

If you are an Existing Consumer Proposal or Division 1 Proposal Client:

For general questions regarding the status of your proposal, collection calls, issues with CRA etc., please email us at russo@russocanhelp.com

To help us assist you as efficiently as possible, please use your name in the subject line and the nature of your request.

It is very important that you try not to fall behind on your Consumer Proposal Payments.

Our office has requested information and direction from the Office of the Superintendent of Bankruptcy (OSB) regarding emergency measures to prevent a deemed annulment for missed payments, but at this time, there has been no legislative change.

If you are current on your proposal, there is some flexibility to miss a payment while we await the OSB response.

If you are already behind, please contact us as a partial payment may give you at least an extra month reprieve while we await the OSB response

If you are already set up on a Pre-Authorized Payment (PAP) plan, and need to make an additional payment or partial payment, please email us at russo@russocanhelp.com

Cash Payments. Please email us at russo@russocanhelp.com and we will provide instruction.

If you are a Bankruptcy Client:

If you are currently making voluntary payments, we will work with you to implement a payment plan. Please call us at 905-503-3328 ext 104 or send an email to anna@russocanhelp.com

If you are currently responsible for making Surplus Income payments, and your income has been affected, we will review your reported income and adjust your payments accordingly. In some cases, this may result in a reduction of your bankruptcy period from 21 to 9 months or from 36 to 24 months, depending on the month you are currently in.

All bankruptcy court discharge hearings have been suspended. If you’ve received a notice of an upcoming hearing, you do not need to attend. We will advise you once a new date is scheduled.

If you have any questions about your personal Bankruptcy file, please call us at 905-503-3328 ext 104 or send an email to anna@russocanhelp.com

If you are a Corporate Client:

If you have any questions about your corporate Bankruptcy or Division 1 proposal file, Please email info@russocanhelp.com.

To help us assist you as efficiently as possible, please use your company name in the subject line and the nature of your request.

Protect your health. We are here if you need us.

RUSSO CAN HELP.